Respond to an investor’s follow-up

There are two ways to follow up with investor, one on a question level and one on a project level:

Question level follow up:

Once you have submitted the project, you can send a message to the investor about a particular question

1. Navigate to "Diligence" > "Projects" > "In-Progress" tab
2. Select a project row
3. In the "Questionnaire" tab, navigate to the "Follow-up" filter on the right of the question. This follow up will be on a question level.
   
4. Click on the "3-dot" menu to the right of the question and select "Follow up":Project level follow-up
5. You can also follow up / ask a question on a full questionnaire level by navigating to "Summary" tab. You can initiate a project level follow up.
   
   

You can also refer to a short video here:

Question level follow up:

Project level follow up: