DiligenceVault operates on an Unlimited User licensing model, which means our clients are able to add as many user accounts as they would like, in order to easily collaborate across the entire organization in responding to Due Diligence requests.
Note: Only Admin level users are able to invite other users to join the account. The Add User icon will not be visible to all other user roles.
There are two ways to add team members to the platform for easy collaboration:
Quick Add (Top Right Corner Menu)
Step 1: Once you are logged in, click the Add Teammate button next to your name at the top right.
Step 2: A pop-up window will appear and you will be prompted to input the new user's First Name, Last Name and Email address as well as select the necessary checkbox/option for the new user.
- Key Person: This contact will be the key employee of the firm (e.g. CEO, CTO, COO, etc.) You can mark all C-level managers as a key person.
- Visible Contact: This contact would be visible to the investors once you assign it to an entity. To assign this contact to an entity navigate to "Manage" > "Firm" or "Product" > "Associated Contacts" and assign an internal contact by clicking on the plus sign.
- Enable Firmwide Access: This person will have firmwide access. Check this box to assign your new team member a role.
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Access levels: Assign one of the access level from below
- Admin: Admin is the role with the highest level of access to your firm including firm settings. This type of user can create, delete, and modify entities. We recommend that you share the management of your account with other people you trust by granting them administrator privileges.
- Owner: All entity access excluding firm settings. This user can access all entities, create/modify and delete them but they do not have access to firm settings.
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Viewer: This type of user can only view all the entities but cannot make any changes to them. They do not have access to firm settings.
For more information on the type of access levels and their respective permissions, you may visit the access level configuration in Users & Teams.
Step 3: Then select one of the following:
- Invite User: Click to invite the user to the DV platform.
- Invite and add another: This will invite the user to the DV platform and bring you back to the same page to add another user.
- Cancel: Click Cancel if you wish not to create a user.
Users & Teams
Step 1: Once you are logged in, click on your name on the top right-hand side corner and navigate to "Users & Teams".
Step 2: Click on the "+"sign on the top right-hand side of the page.
Step 3: A pop-up window will appear where you can key in your new team member’s credentials. Then click on the invite user button.
You can also refer to a short video here: