Following up with the Responder

There are two ways to follow up with the responder, one on a question level and one on a project level:

Question level follow up:

Once the responder has submitted the project, you can send a message to the responder about a particular question

1. Navigate to "Diligence" > "Projects" > "In-Progress" tab
2. Select a project row
3. In the "Questionnaire" tab, navigate to the "Follow-up" icon on the right of the question. This follow up will be on a question level.
   
4. OR click on the "3-dot" menu to the right of the question and select "Follow up".

Please note : When you "follow-up" with the responder at a question level, the project status will be changed to followup and the responder will get access to change the responses.

Project level follow-up

1. You can also follow up / ask a question on a full questionnaire level by navigating to "Summary" tab. 
2. Type in the question in the text box and click "Follow up with Manager".
   
   

Please note : When you "follow-up" with the responder at a project level, the project status will remain the same and the responder will NOT get access to change the responses.