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DiligenceVault User Manual
Responder/Asset Manager
Firm & Team Management

Articles in this section

Approve a Team Member / User
Remove / delete a team member
Unlock a team member
Create Teams and Assign Permissions
Modify the Name of your Firm
Modify the name of a product
How to Assign Permission of a Firm/Product/Project/Template to a Restricted User
Approve a Team Member Access to DiligenceVault
Unlock Team Member

Unlock a team member

May 05, 2026 11:28
Updated

Navigate to “Users & Teams” > "Users" > "Locked"
Find the name of the user that was locked out
Click on the lock icon to unlock the user

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DiligenceVault is a secure digital diligence platform - built with an industry ecosystem in mind. Today, over 21,000 users leverage the platform in digitalizing the way they manage their due diligences. Founded in 2014, DiligenceVault is backed by Goldman Sachs, and delivers a global support promise with teams in New York, London, Singapore, and India.

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