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  1. DiligenceVault User Manual
  2. Responder/Asset Manager

Responder/Asset Manager

Find help articles and FAQs tailored for responders and asset managers, covering questionnaire management, response workflows, collaboration, document handling, and submission processes.

Get Started with DiligenceVault

  • How to Get Your Account Created on DiligenceVault
  • Project not appearing on My Work / My Projects
  • Log in to DiligenceVault
  • How to Accept a Standard DDQ
  • Invite Team Members / Request for an Account Creation
  • Finish / Submit a Request to a Requestor
See all 17 articles

Your Account Management

  • Set-up / activate account
  • Modify your profile (individual user information)
  • Finding my firm's admin(s)
  • Duplicate firms- Implications and Identification (Responders)
  • Managing your email notification settings on an individual user basis (My Settings)
  • Suggested Ways to Avoid Creating Duplicate Manager Accounts
See all 12 articles

Firm & Team Management

  • Assigning Permissions to Restricted Users
  • Approve a Team Member / User
  • Remove / delete a team member
  • Unlock a team member
  • Creating teams and assigning permissions
  • Change team member permissions
See all 13 articles

Security

  • Reset password
  • Whitelist a Domain
  • Enable Two-Factor Authenticator (2FA) for your Account
  • SSO / SAML Setup
  • Setting up IP address whitelisting
  • Data visibility and security

DV Assist

  • DV Assist : Beginner's Guide
  • How to Access more AI Credits
  • AI Document Auto-fill Free Trial
  • DV Assist for Responders

Admin Settings

  • Preferences: Firm Preferences
  • Preferences: Design Preferences
  • Preferences: Export Preferences
  • DMARC Setup
  • Add Tags and Custom Fields
  • Email templates
See all 7 articles

Documents

  • Document Types
  • Document Groups
  • Document Classification
  • Managing Documents within the Document Library

Useful Tips

  • Should I Use a Generic IR / Group Email Address, or an Individual Email Address?
  • Add & Manage Custom Fields in Quick View of a Project
  • Invite Unlimited Team Members to use DiligenceVault, for Free!
  • Become a Pro in using DiligenceVault!
  • Personalize your Firm's Instance of DiligenceVault
  • Subscribe a User to a Project
See all 7 articles

Webinars

  • DV 101 for Responders - Webinar

ADV

  • How to add or edit the SEC Form ADV firm CRD numbers and Private Fund IDs

Digital Diligence Management

About DiligenceVault

DiligenceVault is a secure digital diligence platform - built with an industry ecosystem in mind. Today, over 21,000 users leverage the platform in digitalizing the way they manage their due diligences. Founded in 2014, DiligenceVault is backed by Goldman Sachs, and delivers a global support promise with teams in New York, London, Singapore, and India.

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