Skip to main content

Get in Touch

DiligenceVault User Manual
Requestor/Investors
Firm & Team Management

Articles in this section

How to Assign Permission of a Firm/Product/Project/Template to a Restricted User
Assigning Permissions to Restricted Users
Approve a Team Member / User
Remove / delete a team member
User Unable to Login / Login Issues
Unlock a team member
Creating teams and assigning permissions
Change team member permissions
Modify the Name of your Firm
Modify the name of your product

Unlock a team member

May 05, 2026 11:28
Updated

Navigate to “Users & Teams” > "Users" > "Locked"
Find the name of the user that was locked out
Click on the lock icon to unlock the user

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Related articles

Approve a Team Member / User
Assign Internal Contacts on a Strategy, Product or Firm Level
Export to Excel, Word, PDF
Analytics Module
Find Standardized Industry Questionnaires

About DiligenceVault

DiligenceVault is a secure digital diligence platform - built with an industry ecosystem in mind. Today, over 21,000 users leverage the platform in digitalizing the way they manage their due diligences. Founded in 2014, DiligenceVault is backed by Goldman Sachs, and delivers a global support promise with teams in New York, London, Singapore, and India.

Platform

Overview
Industry DDQs
Integrations
Security
Pricing & POC
Client Success

Solutions

ESG / Impact Diligence
Manager Research
ODD
Database / FAQ Management
RFP Management
Regulatory Form Filing

Resources

Blogs
Case studies
News
Webinar

Company

Vision
Awards
Team
Careers
Locations

© 2014 - 2026 Diligence Vault ® Corp.