Using Expiry Dates to Manage Q/A Center Content

Expiry Dates are a crucial feature for managing time-sensitive content within your Q/A Center. They ensure that content with specific deadlines, such as monthly or quarterly data, is reviewed and updated in a timely manner.

A. About Expiry Dates

Expiry Dates are set to indicate when a response needs to be reviewed or updated. This is particularly useful for content related to time-sensitive information, such as month-end or quarter-end data.

B. How to Add Expiry Dates

1. Assign an Expiry Date to an Individual Response:
   • Go to the Q/A Library and click the Edit Icon next to the response you want to update.
   • Click Show Additional Options to expand the settings.
   • In the Expiry Date section, select the expiry date from the calendar.
   • Click Update to save your changes.
2. Bulk Assign Expiry Dates:
   • Select multiple responses using the checkboxes on the left.
   • Click on the calendar icon for Manage Expiry Dates in the upper left.
   • Choose the expiry date for the selected responses.
   • Click Update to apply the changes.

C. Use the Expiry Date Filter

Once you’ve set expiry dates, you can filter responses based on their expiry status:

• Expired: View responses that have already passed their expiry date.

• Expiring Soon: Filter responses that are expiring in the next 5, 10, or 30 days.

• This filter helps you stay organized and ensures that no time-sensitive content is missed.

D. Use of Expiry Dates

Expiry Dates help you:

• Track and manage time-sensitive content.

• Ensure that responses with date-specific data are always updated on time.

• Streamline content review by setting deadlines for specific updates.

Expiry Dates provide an efficient way to manage time-sensitive responses in your Q/A Center.

If you have any questions, feel free to reach out to ask@diligencevault.com